Digihaler: A Smart Inhaler App Interface
The European Union version of the Digihaler Smart Inhaler app.
At Teva I worked on the multi-platform companion app and dashboard for their smart inhaler, and I worked well in a cross-functional team with members around the globe. When I joined, the app's European Union version of the US-born app had a UX problem that I took the lead on fixing. The problem arose from differing regulations requiring the onboarding to be patched on the EU side, forcing the user to scan their inhaler to connect twice. With research and inquiring with legal and regulatory experts outside the team, I was able to devise several user flow solutions that solved both the technical limitations as well as regulatory. Ultimately, the stakeholders and team could settle on a new user flow that would have minimal impact on the development team by introducing a smaller number of new screens, with less differences between the US and EU versions, that was scalable to account for other countries and markets opening up.
Onboarding, allowing all permissions.
Onboarding when bluetooth permissions are turned off.
The onboarding user flow in v1.5, working to solve the problem of asking users to scan their inhaler twice, an issue that came about after reworking the US app for use in the EU, and new EU regulations called for requirements beyond the scope of the original user flow.
My role at Teva Pharmaceuticals
I was responsible for designing, researching, and supporting development to deliver an outstanding user experience providing an exceptional and intuitive design for Teva digital products. My job functions covered 3 key roles: User Interface Designer, User Experience Designer, and Product Design Lead; spanning 3 projects: the US and European Union Digihaler companion app, and the health provider dashboard.
